Why am I not getting Ring notifications on my phone?

Check the phone's notification permissions for the Ring app, confirm the correct account, and make sure the device shows online in the app.

Why does my Ring doorbell no longer ring inside?

The chime has dropped its link: open the Ring app, choose the doorbell, open Chime Settings, and re-link the chime.

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Ring Doorbell Not Working? The Full Troubleshooting Tree

Q: Why has my Ring doorbell stopped working completely?

Check the light first: no light means a power problem (charge the battery or check the transformer), a lit ring means a connection problem (reconnect via Device Health).

By Kanika Modi · Part of the Ring doorbell guides · Last verified 26 Sept 2026 against Ring official documentation · 3 sources

Quick Answer: “Not working” is always one of four problems: no power (charge the battery or check the transformer), no Wi-Fi (reconnect via Device Health), no chime inside (check the chime settings in the app), or a frozen device (hold the setup button 15–20 seconds). Match your symptom below.

A doorbell can fail in exactly four ways, and each has a different first move. This page is the map: find your symptom, follow its branch, and the linked guides carry the detail.

Symptom Decoder

Symptom	Likely cause	First move
No live view, marked offline	Wi-Fi connection lost	Reconnect via Device Health
No light at all, dead	Battery empty or wired power failed	Charge the battery, or check the transformer/breaker on wired models
Light on, but no phone alerts	App permissions or notification settings	Check phone notification permissions for the Ring app; re-log in
Visitors ring, no chime inside	Chime disconnected or settings changed	App: Devices, doorbell, Chime Settings; re-link the chime
Setup fails repeatedly	Wrong password or 5 GHz network	Redo setup on 2.4 GHz
Frozen, unresponsive	Device hang	Hold the setup button 15–20 seconds to restart

Start with the light: the light ring tells you which failure you have. No light is a power problem; spinning is booting or setup; a lit ring with no connection is Wi-Fi. The light patterns guide decodes every state.

The Power Checks

Battery Models ~2 Hr

Take the doorbell off its mount (or slide the battery out) and charge it fully with the included cable.
A full light ring means full charge; refit and test.
Battery draining fast? Weak Wi-Fi forces the radio to work harder: fix the signal first.

Wired Models ~15 Min

Check the doorbell transformer: 16–24 V AC is required for most wired Rings.
Check the breaker for the doorbell circuit.
After restoring power, press the doorbell button a few times: the device re-syncs.

Questions People Ask

Why Has My Ring Doorbell Stopped Working Completely?

Check the light first: no light means power (charge the battery or check the transformer), a lit ring means connection (reconnect via Device Health). The symptom decoder above maps every case.

Why Can I Not Get Ring Notifications on My Phone?

The doorbell is usually fine: check the phone’s notification permissions for the Ring app, make sure you are logged into the right account, and that the device shows online in the app.

Why Does My Ring Doorbell Ring Inside No Longer?

The mechanical or digital chime has dropped its link: open the app, Devices, your doorbell, Chime Settings, and re-link the chime. Wired installs should also check the chime wiring at the transformer.

Sources

Retrieved 26 Sept 2026:

Fixing Offline Devices (Ring)
Fixing Setup Issues (Ring)
Understanding Doorbell Light Patterns (Ring)

→ Ring doorbell offline fix