How to Change the Wi-Fi on a Ring Doorbell, Step by Step
By Kanika Modi · Part of the Ring guides · Last verified 3 Oct 2026 against Ring’s official support documentation · 2 sources
A router replacement, a new internet provider, or even just a changed Wi-Fi password takes a Ring doorbell offline until the network is re-selected. The fix is five minutes at the front door with the app open. Here is the exact sequence, plus the two places it usually snags.
The Steps
Change the Network ~5 min
- Open the Ring app and tap your doorbell.
- Open Device Health.
- Tap Change Wi-Fi Network.
- Put the doorbell into setup mode: press and release the setup button (on the back of most models, or under the faceplate). The light ring spins when setup mode is active.
- Back in the app, select the new network name and enter the password, then wait for the doorbell to reconnect.
Why You Cannot Do it Remotely
The doorbell only listens for a new network while it is in setup mode, and setup mode is a physical button press at the device. Ring’s community support confirms what the documentation implies: there is no remote path. If you are away from home when the router changes, the doorbell waits; the moment someone presses that button, the app flow above takes over.
The Two Usual Snags
| Symptom | Cause | Fix |
|---|---|---|
| App cannot find the doorbell in setup mode | Low battery on wireless models | Charge the battery first, then retry |
| Setup mode entered but reconnect fails | Password typo, or the phone left the new network | Keep the phone on the new Wi-Fi during setup; retype the password |
| Network never appears in the app list | Doorbell out of range of the router | Temporarily move the router closer, or use a mesh node near the door |
A Note on Frequency Bands
Most Ring doorbells connect to 2.4 GHz Wi-Fi, and several models do not see 5 GHz networks at all. If the new router broadcasts one combined network name, that is usually fine; if you split the bands during setup and the doorbell will not take the password, try the 2.4 GHz SSID specifically. Router-side settings like MAC filtering or a guest network with device isolation can also block the doorbell even with a correct password.
If the Doorbell Stays Offline After a Successful Change
A completed setup with an offline device afterwards points at signal strength at the door or at the doorbell’s power rather than the network change itself. Ring’s Device Health screen shows signal quality (RSSI); anything in the red zone explains dropped connections. The full decision tree is in our Ring doorbell offline guide, and the reset option is covered in how to reset a Ring doorbell if the device becomes unresponsive.
Questions People Ask
How Do I Change the Wi-Fi Network on My Ring Doorbell?
In the Ring app: select the doorbell, open Device Health, tap Change Wi-Fi Network, press the doorbell’s setup button to enter setup mode, then pick the new network and enter the password in the app.
Can I Change My Ring Doorbell’s Wi-Fi Remotely?
No. The doorbell only accepts a new network while in setup mode, and setup mode requires a physical button press at the device. Someone must be at the door.
Do I Need to Remove and Re-Add the Doorbell After Changing the Router?
No. Changing the Wi-Fi network through Device Health keeps the device, its settings, and its event history. Removing and re-adding the device is only needed for hardware resets or account changes.
Sources
Retrieved 3 Oct 2026:
- Ring Help Center: Doorbell Setup and Wi-Fi (Ring Support)
- Ring Support Home (Ring)